Paying a Dubai police fine from the UK is possible but might not be straightforward. Government portals block non-GCC cards, so UK nationals must use verified alternative channels — via Dubai Police App, smart kiosks, rental company deduction, Smart Police Station in-person payment, UAE bank proxy, or authorised local agent — and verify clearance across Dubai Police, RTA and GDRFA to avoid travel bans or PCC denial.

Quick summary — what you must know now

• Official portals (Dubai Police, RTA, MOI) generally do not accept non-UAE/GCC cards for online payment. This is the dominant friction point for UK residents trying to settle dubai fines remotely.
• The most reliable practical channels are: (1) allow the rental company to deduct the fine from the pre-authorised card, (2) pay in-person at a Smart Police Station (SPS) on your next visit or via an authorised UAE contact, or (3) use a trusted UAE bank proxy to deposit the amount.
• Always verify clearance in both the traffic system (plate/TC# on Dubai Police/RTA) and the immigration file (passport search on GDRFA) — paying by plate does not guarantee your immigration file is updated.
• Unpaid or overdue dubai rta fines or police fines can escalate to travel restrictions (exit bans), court cases, and denial of a Police Clearance Certificate (PCC).

Who this applies to

• UK tourists driving rental cars in Dubai.
• UK nationals who previously lived in the UAE and now live in the UK (former residents).
• Business visitors who may have accrued traffic or residency fines.
• Anyone who needs a clean police clearance Dubai or plans return travel to the UAE.

Authorities & portals you must check

• Dubai Police — primary traffic-violation authority (website / app). Check by plate or fine number.
• RTA (Roads & Transport Authority) — road, tolls and RTA-specific fines; also issues fine notices.
• GDRFA (General Directorate of Residency & Foreigners Affairs) — immigration file; check by passport number and file type = Permit for visitors.
• MOI UAE (federal) — national gateway for traffic fines across Emirates.

Step-by-step workflow — how to pay Dubai police fines from the UK

Step-by-step workflow — Check & pay vehicle fines using the Dubai Police app

1. Install and open the app

1.1 Open Google Play Store/Apple App Store and search “Dubai Police”.
1.2 Install the official Dubai Police application (ignore third-party or RTA apps for this process).
1.3 Launch the Dubai Police app.

2. No registration required — go straight to tools

2.1 You do not need to register or log in to perform a fine check.
2.2 From the app home screen locate “Police Eye” (the app contains four Police Eye options — those are for reporting and will be covered separately).

3. Navigate to Fine Payments

3.1 Inside the Police Eye section tap “Fine Payments.”
3.2 Tap “Search.” The fine-search interface will open.

4. Select emirate and plate type

4.1 Select the Emirate where the vehicle is registered (for vehicles registered in Dubai choose Dubai).
4.2 On the left side of the search screen select the plate code type (the code prefix/type for the plate).
4.3 Enter the plate number in the plate-number field.

5. Submit the search

5.1 Tap “Done” (bottom-right) to submit the search query.
5.2 The app will return the vehicle’s outstanding items:

• Fine amount(s)
• Location of the offence
• Offence reason / traffic code
• Any black-points recorded against the driving licence
• Ticket number and file number

6. Select fines for payment

6.1 Review each listed ticket carefully (verify date, location and offence).
6.2 To pay multiple fines, tick the boxes next to each ticket you wish to settle.
6.3 The Total Amount will display at the bottom.

7. Proceed to payment

7.1 Tap the “Pay” button adjacent to the Total Amount.
7.2 On the payment screen enter a valid email address and an active mobile number — the app will send an OTP to the mobile number for verification.
7.3 Confirm the OTP when prompted.

8. Confirm charges and authorise payment

8.1 The final screen displays the service charge and the total payment.
8.2 Two confirmation tick-boxes are presented; tick both to acknowledge terms and consent.
8.3 Tap Confirm / Proceed to authorise payment.

9. After payment — essential verification (post-transaction)

9.1 Wait for the payment confirmation screen and note any transaction reference or receipt number shown.
9.2 Save a screenshot or copy of the confirmation and the receipt sent to your email.
9.3 Re-check the vehicle record in the app after 24–72 hours to confirm the fines display as Cleared.

10. Troubleshooting & practical tips

• Ensure the mobile number you enter is active and can receive OTPs.
• If a search returns no results, double-check the plate code and plate number formatting and retry.
• For multiple or complex charges (impoundment, court references), follow up with Dubai Police directly if the app does not update after payment.
• Retain all receipts until the fine is confirmed cleared across official systems.

Fees and payment details

• Authorities charge the principal fine plus mandatory Knowledge & Innovation fees (AED 10 + AED 10 = AED 20 per fine). Government portals may list these composite amounts.
• Rental agencies commonly levy administrative processing charges (approx. AED 20–100) for handling and billing.
• Non-refundable: fines once paid are not refundable unless successfully disputed.

Additional official channels (if not using the app)

Use the Dubai Police or RTA websites

• Visit Dubai Police or RTA official portals to view and pay fines.
• Search by plate number, license, or ticket number.

Pay at Dubai Police stations or RTA service centers

• Payments can be made at any Dubai Police station.
• RTA centers also process RTA fines and certain police fines.

Call center assistance

• Dial 901 for Dubai Police support.
• Dial 800 9090 (RTA Call Centre) or 800 90 90 depending on location listing.
• Agents can verify ticket details and advise on payment channels.

Use self-service kiosks

Dubai Police and RTA maintain self-service kiosks in:

• Major malls
• Metro stations
• Government service halls

Kiosks accept multiple payment methods and allow instant settlement.

Payment flexibility & discount rules

Installment plan (AED 5,000+)

• Fines above AED 5,000 may be payable in installments.
• Minimum 25% upfront; balance is paid over approved intervals (bank or authority dependent).

Seasonal or festive discounts

• Dubai Police and RTA occasionally offer traffic-fine discount campaigns (varies by emirate and year).
• Only follow announcements published directly by Dubai Police, RTA, or government media — never third-party claims.

Avoid extra fees

• Settling fines promptly avoids escalation fees, administrative surcharges, and late-penalty accumulation.

If your fine is unfair — dispute options

Online dispute submission

• File a dispute through Dubai Police or RTA portals.
• Upload: ticket number, explanation, and any supporting evidence (dashcam footage, photos).

In-person dispute

• Visit Dubai Police General HQ (Al Barsha) or any major police station.
• Submit original documents and violation details for formal review.

Important

• If you are traveling soon: Pay the fine first, then dispute later.
• Unsettled fines can appear on your immigration file, risking travel disruption.

Key legal risks if you don’t pay

• Travel restriction / exit ban at airport — unresolved fines linked to GDRFA can stop departure.
• Vehicle impoundment or court escalation for major offences (DUI, reckless driving).
• Difficulty obtaining a Dubai Police Clearance Certificate (PCC) — unpaid fines can block issuance.
• Higher cumulative penalties and possible criminal prosecution for severe neglect.

Practical templates

To your rental company (urgent)

Subject: URGENT — Fine on rental vehicle [Plate XXX] (Booking ref: [REF])

Dear [Rental Company],

I have been notified of a fine registered against vehicle [Plate XXX] on [date]. Please confirm:

1. Whether you will settle this fine with the authority and charge my card on file.
2. The total amount expected (including any admin fee).
3. Estimated timeline for deduction and receipt issuance.

Booking reference: [REF]
Passport number: [XXXX]

Please respond within 24 hours to avoid further escalation.

Regards,
[Name]

To a trusted UAE proxy with a POA (payment instruction)

Please pay Dubai Police fine No: [FINE#] for plate [XXX] amount AED [amount] via Smart Police Station / Dubai Police portal. Send copy of payment receipt and transaction reference immediately.

Final checklist — before you travel or after you receive a notice

• Check Dubai Police + RTA by plate/TC#; check GDRFA by passport (File Type: Permit).
• If rental: notify rental company and confirm auto-deduction authorization.
• If not rental: arrange proxy payment (SPS or UAE bank) or plan in-person payment.
• Pay full amount including AED 20 Knowledge & Innovation fees.
• Obtain and keep official receipts and transaction references.
• Re-verify clearance on all portals within 48–72 hours.
• If you plan to dispute, file formally but consider paying to avoid exit ban if departure is imminent.